I want to thank everyone who has been bearing with us with
our Wordpress technical difficulties. Hopefully we will figure out how to fix
the infrastructure and get our articles out first thing every morning. France is doing a fantastic job supporting
the site and this is just one example of why we couldn’t do what we do without
her.
We started a new theme this week, bringing in examples of
human factors from history. Not the ones that are famous HF case studies. The ones that flew under the radar. We started with the invention of the traffic light. If you missed that one,
definitely take a look.
We continued one of our frequent topics – ethics and
cheating. In this case, we talked about a reverse effect – when leaders are
tempted to engage in unethical behavior because of the social norms of their
team. Unconsciously and self-deluding too. Our favorites.
Wednesday was a funny tribute to “Clients from Hell.” Every once in a while we veer off the beaten
path and talk about something fun. That
was the intent here, although there are a surprising number of human factors
issues involved in why some clients come across as absurd.
Then we closed the week with our usual focus on something
thought-provoking. This week, we related
the types of late people. Is it accidental
or is it intentional? The first is
forgivable; the latter is not. Check out
the rest of the article for additional categories.
Have a great weekend.
